Established in 2005, NZ Baggage Movers has since grown to become one of the best in the business for all aspects of International shipping in NZ. We are made up of a dedicated team, who work together to bring you the very best experience in transporting your goods whether its shipping NZ to Australia or sending luggage overseas. Our reliable team will ensure you experience the very best in international shipping services.
PO Box 17057 Airport Oaks Mangere East, New Zealand
Proud Supporters of
Private Individuals must now complete an application for themselves & their families to obtain authorisation for Transfer of Residence relief to the UK. This authorisation is for UK ONLY and cannot be
used for people moving goods into Europe.
Submitting this application will provide you with a URN (unique reference number) from UK Customs which should then be passed on to us as soon as it is received.
This is a very new and currently evolving system – at present the online application is live but is running alongside the manual C3 customs form while further streamlining takes place. In order to avoid mandatory duty and tax, you must have been issued a URN prior to the arrival of your shipment into the UK. Without the URN, duty and tax would be liable on arrival at the UK port.
Please click the link below to be directed to your TOR01 application form:
https://public-online.hmrc.gov.uk/lc/content/xfaforms/profiles/forms.html?contentRoot=repository:///Applications/Customs_B/1.0/TOR1&template=TOR1.xdp
Once completed, your application should be printed out, signed and emailed to: nch.tor@hmrc.gsi.gov.uk with ‘Transfer of Residence Application’ and your Name in the subject line together with any relevant supporting documentation attached.
Email is the preferred method of receipt however if you are unable to do this, the application and supporting documents can be sent by conventional post or by courier to HM Revenue and Customs National Clearance Hub, Ralli Quays 3 Stanley Street, SALFORD M60 9LA
Applications are usually processed within 10 working days however this is dependent on the current volume of enquiry.
Please note it is the direct responsibility of the applicant to apply for and gain a unique reference number. We cannot do this on your behalf. HMRC request proof that applicants qualify for the relief.
To obtain the relief from customs duty and tax, you must:
The following documents (where available) should be enclosed with your application:
Attach or Enclose copies of any other documents which show you’re going to live in the UK, for example:
HMRC are looking for evidence to support how long you have owned these goods, so they are requesting proof of purchase receipt/guarantees to confirm the period of ownership. We suggest you should note the most obvious higher value items in your consignment. HMRC when assessing your ToR01 form will consider the inventory of goods you have listed, and if they decide that you have an item of potential higher value listed for which they have no evidence to show period of ownership, then HMRC will request further evidence from you to be able to continue and further process your application. Most obvious items that may be considered to be of a higher value could be; motor vehicles, motor bikes, quad bikes, boats, white goods [household appliances], TV, stereo, jewellery, computers, electronic gaming devices, tablets, large items of furniture, antiques, Works of art etc. and Designer goods. If HMRC need further information to support your application they will request this, but of course this may delay the application and approval and to avoid the delays do ensure you provide all you can first time.
The relief does not apply to:
Inheritance goods
For shipments of household effects bequeathed to the beneficiary in the UK,
Tax and duty relief can be sought by completion of: C1421, available at https://www.gov.uk/government/publications/vat-inherited-goods-making-a-claim-for-relieffrom-duty-and-vat-c1421
Supporting documents required, copy of will and / or death certificate
Shipment value will be required Successful Approval by HMRC
Customers will be sent an approval notification by HMRC and this will contain the Unique Reference Number. This should be provided to your Freight Forwarder/Customs Broker, so when your consignment arrives at UK Port, the final declaration can be completed with UK Border Force & HMRC.
Any goods not approved or that are excluded from ToR01 relief will be declared separately. Any VAT and duty must be paid in order for ALL goods to be Customs Cleared at the UK Port. Only once ALL your goods have been Customs Cleared can release and delivery be finalised.
Goods Excluded from TOR Relief
If you have goods that are excluded from relief you will need to complete a separate list of these items.
You must give a full description of each of the items and individual values, if there are wines & spirits, please provide details as number of bottles, bottle size in litres, how much remains in each bottle (i.e. half full), otherwise all bottles are assumed as full and percentage of alcohol. For tobacco provide the weight, for cigars number of cigars and weight, cigarettes number of individual cigarettes.
All items must be given a value – not an Insurance value, an indicative second hand value. This list will be used to assist in making calculations to establish how much Import duty, Excise duty & VAT would be applicable
We offer Door to Door Services to the UK including Wales , Scotland ,Northern Ireland and Channel Islands
Prices include all NZ export document charges, shipping costs from export depot in Auckland, arrival UK customs clearance and 1 ground level delivery. Air & Marine cargo insurance available at 4% of the value of the goods, $120 minimum insurance charge.
Prices do not include any possible UK Customs duties or storage charges.
Residential pick up service requires 48 hours notice. Rural NZ pickup surcharge may apply!
Final pricing your shipment is determined by the shipping line measuring your cubic meter volume. All items must be packed and or boxed for transport. Minimum of 12 weeks estimated transit time. Subject to vessel availability at peak shipping times from NZ.
Two man delivery charges will be applicable on shipments with individual items weighing over 25 kilos on shipments with less than 2.85 cubic meters. These charges are separate to our charges and are payable to the UK delivery agent by the customer prior to delivery. Crates, large furniture pieces, motorcycles with shipments with less than 2.85 cubic meters may have these charges. 65 to 150 GBP for these delivery charges depending upon the delivery zone.
Groupage Services
For larger shipments Quotes include all export charges, delivery charges, customs clearance, full unpack and placement to bench.
Removal of all boxes and wrapping material at your UK residence. Contact us for pick up rates from your NZ residence.
A copy of your passport photo page is required before booking your shipment for pickup.
To send your personal imports to the UK please forward to us these required forms:
Insurance is recommended.
Please Scan and Email the forms and passport photo copy back to info@nzbaggagemovers.co.nz
All shipments subject to examination by UK Customs. We recommend insurance for all shipments.
We offer Depot to door sea shipments are via Groupage shared ocean container services all over Australia.
Departures for these services from NZ are subject to filling of the container and vessel space for booking general cargo containers. Due to these reasons NZ departure dates and delivery dates in Australia are estimates. No guarantees can be made for delivery dates.
All shipments subject to examination by the Australian Customs and the Australian Quarantine Inspection Service (AQIS) at time of import.
Quarantine inspections charges are not included and are paid in Australian dollars to delivery agent in Australia.
To use our services please download the PDF form available at nzbaggagemovers.co.nz/forms which consists of our shipping forms and the Australian Customs import forms.
To send your personal imports to Australia please forward to us these required forms:
•Our shipping form completed
•Australian Customs form filled out
•Packing list detailed
•A clear copy of your passport photo page
Insurance is recommended.
Please Scan and Email the forms and passport photo copy back to info@nzbaggagemovers.co.nz